So, as you might have noticed, we were experiencing problems with Journals this afternoon, with some slowness and sporadic "AOL Journals is Unavailable" error messages.
Journals Product Manager Susan posted an update about it -- the tech folks think they have it fixed (it was apparently a database problem), but we'll be keeping an eye on things.
People have also reported some other random problems with rostering in Private Journals (not to mention my own problems with comment alerts) -- the tech folks are looking into those, as well.
While you're at Susan's blog, check out the entry where she's asking for your feedback and suggestions on new features you'd like to see in Journals -- some of the ideas we've gotten are already on the product roadmap, so check it out and be sure to leave a comment of your own.
Thanks -- Joe
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3 comments:
I don't know if you can do anything about it or if you are aware that the alerts from the Uk journals are not coming through. All we are getting is AOL Alert and when you click on it it is saying a line of someones journal then advertising a wireless device. If you need me to I can forward one to you so you can see what I mean. Helen
Hi...it's not an advertisement -- it's the alerts template for wireless devices (cell phones, pagers & pdas); alerts content goes to three templates, e-mail, online delivery and wireless devices. For some reason, some of the UK alerts are going to the wireless template, which is way too short to allow the content to show up.
I've asked the Journals & Alerts folks to look into the problem.
Thanks -- Joe
Thanks Joe
natalie
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