Thursday, January 12, 2006

Resolved: Brief Journals Outage, 2:15pm ET

Hi folks -- we had a brief Journals outage this afternoon; it started about 2:05pm ET, when some users started seeing a really ugly 404 Error ("Page Not Found"); the Ops folks did a rolling bounce of the servers, which means they rebooted each of the Journals servers in turn, causing partial outages as each server rebooted.

It was all cleared up by 2:15pm ET.

The Ops folks think it may be related to some of the problems we've been seeing lately with nondelivery of Journals New Entries Alerts (I've noticed New Entry Alerts seem to be okay today).

As always, in the event of a Journals outage (even a brief one), this here Journal will probably not be available (since I'm using the same Journals platform you all are).

Should that happen, you can always go to the AOL
Journals Message Board
to get the latest updates. (I still need to get a status widget up on the Journals main page. It's on my list. It's a pretty long list.)

(By the way, when we aren't having problems, the Journals Message Board is also a good place to tell people about your Journal, to see other Journals and meet other Journalers.)

If you have any Journals problems, please let me or Journals Product Manager Susan
know.

Thanks -- Joe

1 comment:

Anonymous said...

As always......................
I think you and your staff are doing an excellent job of keeping things going.
We are all very lucky to have you.