Thursday, November 3, 2005

Update on Comment Alerts Investigation

Hi folks -- here's an update on the investigation of comment alert nondelivery.

I
just got done working with one of the Alerts people, trying to recreate
the nondelivery problem by posting a bunch of test comments on a few
different test Journals.

This is the same procedure I used yesterday, when I only got alerts for about half of the comments I left. That's not so good.

Today, with the tech folks watching? 10 for 10, across the board. No problems at all.

This
is what makes a problem like this so frustrating. We know it's out
there, but we have to be able to reproduce it consistently so they can
figure out what's wrong.

As the tech folks reminded me, even a 1% failure rate is unacceptably high
(because if something happens 1,000,000 times, a 1% failure rate means
it didn't work 10,000 times) -- however, that 1% means that it happens
infrequently enough to make it tough to reproduce and diagnose.

Anyway, here's what you can do:

* Please continue reporting
comment alert and entry alert problems to me, either in e-mail or in
the comments to this thread. (If you just post angry entries in your
blogs, I won't know about it....let me know, then post your angry entries in your blogs.)

* Any technical details
you can provide would be helpful: time and date, links to particular
entries, the type of alert delivery you usually get: online (IM),
e-mail or both, the number of comments (that you know of) that you
didn't get alerts for.

Thanks -- Joe

18 comments:

Anonymous said...

I'm not getting alerts for anything.  Not journal entries and not comments.  In fact I've never gotten alerts for comments.  Ever.

Anonymous said...

Sorry, I got kicked off of aol before I could give you all the info.  I haven't gotten any entry alerts for 3 days.  I usually get 20 - 25 entry alerts per day.  I have gotten 0.  I get alerts by email.  My alerts are turned on.  I'm just not getting them.

Anonymous said...

On my end, its all fine here.

-Andrew - Picture: Weather

Anonymous said...

I am only getting half the comment alerts. I get almost all of the entry alerts as far as I can tell.

Anonymous said...

Mine is split...sometimes I get the alerts and other times I don't.

Lori

My Main Journal:  Discovering Me                                          
http://journals.aol.com/scotthlori/DiscoveringMe

My Spiritual Journal:  Precious Metal                                        
http://journals.aol.com/scotthlori/PreciousMetal

My Book Club:  The Yadda Yadda Book Club
http://journals.aol.com/scotthlori/TheYaddaYaddaBookClub





Anonymous said...

ok still not getting comment alerts but also not getting alerts for the journals i read grrrrr

Deb

Anonymous said...

I get about half of my journal comments and I consistantly don't get one journal alert from the UK.  The rest I get.
Traci

Anonymous said...

Dear Joe,
(((((Joe)))))
((((Joe for Mayor of Aol Bloggville))))!
hugs, nat

Anonymous said...

hi joe, i'm having problems w/getting comment alerts.  it's almost like i get every other comment.  since you said let you know i am ... -=)  it's almost like x'mas when i see a comment in my journal that i didn't get in my alerts.

Anonymous said...

I don't get manmy comment alerts so have to spend a lot of time going back through my journal to see who's commented. When I do get an alert I get it in duplicate! It's tough for you to sort this out i know but I hope you can get it done one day soon. Jeannette.  http://journals.aol.co.uk/jlocorriere05/Welcometomytravels/

Anonymous said...

Hi Joe, I get alerts by email. I get some but not all. Plus, when I do get a comment I usually get the same one two or three times! Thanks for all the hard work you do!

Anonymous said...

what about the first amendment? sure they're under 18 but thats what this country is all about. on top of that everyone does some sort of sex/drug/alcohol/cutting in either minor or major form, these kids just talk about it.

Anonymous said...

Myself being a "teen blogger" as you peole call them, I am for blogging becuase it helps us express feelings that we could not express anywhere else. Also, I do agree with you on a few things... For instance, the people who go out and exploit themselves sexualy and rant and rave about their drugs and other addictions. That is rediculas. They are immature, I dont tink blogging should be made illigal. I think parents should actualy become parents and stand up and take control of what their kids are doing. I hate it when these damn people come up and want to make some thing totaly illigal when its their fault its getting this way. If parents would pay more attention to their children and make sure they are not doing something they are not supposed to be doing, well then... we wouldnt have this problem. Yes, i admit its not just the kids. There are adults doing this sort of thing. So there should be a commitee or organization that handles things like this. We should be able to report them and they should be banned from the web journal/myspace or whatever it may be for a certain amount of time or forever for all i care. IF blogging were to be illigal... Where would we go to voice our anger?

Thats my opinion... If anyone has anything to add, you can get me at   rockersboulevardinc@hotmail.com

Thanks for your time

Kunio

Anonymous said...

h

Anonymous said...

Hi Marie...up to this point, what we've generally seen is that owners saw alerts for comments that they posted themselves (which is not particularly useful), but may not have seen comments posted by other people.

That's because blog owners get treated differently by the system.

The true test will be if you see comments that other people post to your blog.

The tech folks bounced a server, though, and things seem to be better, though I have been getting different kinds of error reports from other people. Thanks -- Joe

Anonymous said...

wow.. you're too young to even know who Dave Brubeck is!! lol  

Anonymous said...

OK you need to learn to keep to yourself. No one asked you to play mommy and daddy for the whole of the country!
Get a life man and let kids be kids. If you think that kids are stupid enough to actualy listen to thos pervs then thats your deal, LEAVE THE REST OF THE WORLD TO THEMSELVES!  
Bloggs are very good for kids you know. My Dr. actualy TELLS me to have a few so that I can relate to others my age and fell like there is someone to talk to. Ok so some nosie person I don't know once in a while will read it and say something. SO WHAT! you don't notice it!
Just cause no one likes you and some 15 year olds are getting more action then you doesn't give you the right to try to make everyone elses life as shitty as yours.

So take your "bloggs are bad" idea and BLOW IT OUT YOUR ASS!
now I'm going to go write in my blog about how stupid you are CAUSE ITS STILL A FREE COUNTRY AND I CAN!

Anonymous said...

Aol has the audacity of a existing member to return mail to the sender when knowing the exixting member really exixts.  I know because Aol has done it to me. I am sending this comment telling them I really disapprove the way mail is returned to sender.  I'm not going to mention any names but Aol knows what I mean.