Hi folks -- sorry, overdue on a status update: New Entry and Comment Added Alerts are still displaying problems (though, again, not for everyone); the Journals teams and the Alerts teams are poring over the relevant logs to try to find the problem.
I'm trying to help coordinate efforts, though I can't be sure I'm not just getting in the way. Indications seem to point to a problem on the Alerts back end, but it's not certain yet.
We'll keep you posted -- sorry for the inconvenience.
On an unrelated note, I just got word from the Journals database folks that they'll be working with the Journals database servers tomorrow morning during the 4-6AM ET install window, as part of normal database maintenance.
Journals will be down for about 5-10 minutes within this window, so it shouldn't be a big deal.
Thanks -- Joe
Tags: AOL Journals, AOL Journals Status, comment alerts
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5 comments:
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Hi, everything was fine for me until I followed the advice of some new mates (bloggers) telling me how I could receive alerts when they were editing new topics. before that, my alert was only for myself when I received some responses from others. As soon as I went onto other journals and click on their alert, I stopped receiving the alert for the messages I was receiving for my blog. Hope it makes sense, perhaps not helpful, perhaps helpful.
I think if you go into your alerts to edit them and turn them all on again one by one, it might work.
http://alerts.aol.com/
The last time this happened, that's what I had to do... Then again, Joe, you might need to do another entry on feed readers, huh?
-Dan
Asssuming you still want to know, as of 6:45 am EDT. I still am not receiving new entry alerts. It's been almost a week now. I know there have been new entries because I checked through my "Favorites" list.
TY Joe & to your staff! Alerts are popping up again! :)
Sugar
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