Tuesday, July 11, 2006

CLEARED: Problems Viewing Other People's Journals

Hi all -- as I posted in the Journals Message Board, the server admins report that the rostering problem we'd been experiencing has been fixed, so you should be able to see other people's Journals normally now.

As I wrote previously, the rostering problem meant that you would get a blue screen error when you tried to view someone else's Journal while you were signed in (either using the AOL software, or signed in via a standalone Web browser, like when you're checking AOL Webmail or working with your Journal outside the AOL client software).

It was a little frustrating when I was first reporting the problem, since some folks saw the problem and others didn't. Fortunately, Journal Product Manager Susan pointed out the fact that she was only seeing the problem when she was signed in, which helped confirm that it was the same rostering problem that was impacting other products, as well as giving us our workaround (which was to view other people's Journals while not signed in).

Sorry for the inconvenience.

Thanks -- Joe

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4 comments:

Anonymous said...

you guys rock woohoo!!!

Deb

Anonymous said...

h

Anonymous said...

Hey Joe, it's over now but just to let you know, some of us were slammed with tons of spam the other day. That never happens! Especially since I only use my AOL for emails. It lasted three days and quit. Others had it happen too. Just thought you should know. All is fine now. Very weird!

Anonymous said...

Thanks for keeping us updated, Joe.

Charley
http://journals.aol.com/cdittric77/courage