Hi all...as I posted to the Journals Message Board, there was a Journals outage today that started around 5:17pm EDT, lasting a little over a half-hour.
Early
reports indicate it had something to do with firewall settings on a new
Journals host that was added to the rotation. (A Journals host machine,
of which there are several, handles the heavy lifting for viewing and
editing blog pages.)
We should be okay now (hence "cleared" in
the title. When choosing among any number of synonyms for "repaired,"
issues are usually "cleared," "resolved" or less often, "closed." )
In
an unrelated story, there were reports of sporadic problems (affecting
about 2% of users at any given time) viewing Journals this past Sunday
and Monday.
This was due to network problems with an "upstream provider" (basically, someone closer to the "backbone" of the Internet).
That problem also looks like it cleared up -- please leave a comment or send me an e-mail if you're experiencing problems.
That's enough with the "quotes" for one post.
Thanks -- Joe
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8 comments:
Joe -- you don't know how much we appreciate you always keeping us informed and up-to-date on all of the bugs that are inevitable. It's much better to be informed than to be left guessing and cussing.
Thanks.
~~ jennifer
Thanks for the info. I have been wonder why it was taking so long for the journals to upload and yes I did get in on the aol journals not available thingy today. Helen
Appreciate the info thanks! Ü
Thanks for the info. I had some trouble opening up journals again earlier today. Seems to be better now though...
Thanks for letting us know what happened Joe. -Krissy
http://journals.aol.com/fisherkristina/SometimesIThink
thank you Joe!
h
the slow loading/no loading problem affecting the 2% (including yours truly) is definately fixed here! thanks for the update :-)
~ www.jerseygirljournal.com
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