It looks like there was a problem with the rostering database -- rostering is just a term for the process that lets you specify who's on the "guest list" for a given application, in this case, your private Journal.
The DBAs (database administrators) for the rostering database have.. well, I'm not sure exactly what they did. Here is the exact quote:
"The CR database has been failed over; one of the indexes on the primary side isHelpful, isn't it? Anyway, the second sentence I understand: If you were having problems with your private Journal, can you please let me know whether it's better, the same, or worse now?
being rebuilt. Of the journals I was able to see a problem with before, they
appear ok now; can you ask if anyone is still having rostering problems?"
Thanks -- Joe
9 comments:
To add a bit of clarity on what that meant since the DBA did a poor job of telling it to a non-DBA...
Every database has a "key" meaning kinda like a ruler, a metric for every record. Sometimes when databases get large and records get added and removed the keys aren't. I assume the web software (aka, the Journals themselves) were not designed for this. Rebuilding the index is like re-keying the database. This will also make it faster for the CPU to process and skip through records.
Thank you so much for helping, yes it is now working! Woo hoo,,,, now I have no excuse not to continue my story (yes, I write short stories in my journal).
Candy
I have a private journal and have just been notified that one of my "allowed" readers cannot access my journal. I see that there has been a problem...in fact, there is still a problem with my journal. Can you help me? Tell me what to do? Or, hey, just fix it for me?! Thanks!
Just sent a comment about readers not being allowed to read my private journal and asked for help...then read further and saw that you requested the url because being a private journal you would not be able to find it. If I give you the url, wouldn't anyone else reading the comments be able to see it, thus have access to my journal?
I am working the right way now! thank you!
Kelly
I am still having problems with my journal...it is "unavailable" when I want to put my readers back in...I called AOL to no avail...so my problem is the same...
Blessed Be and Namaste, Melissa/Luna
My friends cannot get into my journal now. Can you get this straightened out. Appreciate anything you can do or any help you can give me. Thanks.
jc--jc1470@aol.com
My friends on my "guest list" cannot enter my blog. I first had it designated as a private site, then recreated it as a public site. STILL, no one can access it. One even signed up for an AOL account hoping that would make a difference. NOT!
What gives????
Hi -- I can see your public blog here and am not having any trouble viewing it:
http://journals.aol.com/kthuermer/international-/
If you're going to keep this public Journal for your friends, make sure you're giving them the correct address for the public version.
Now, if you want to use your private Journal, the people who you want to read it have to either:
1. Have AOL or AIM Screen Names. You mention that one friend signed up for a screen name, so make sure that the screen name you have on your private Journal list is the same one they signed up for. Then, when they view your private Journal, they'll just have to sign in with their screen name and password.
2. If they're using an Internet e-mail address (like example@example.com), they can use their Internet e-mail address as a screen name -- they just need to go through a quick registration process so they can claim that address:
A. When they hit your Private Journal's login screen, they should click "Get a Screen Name"
B. Choose the option to "Use an existing e-mail address as a Screen Name" and click Continue
C. They should complete the registration process, using the screen name you invited (like example@example.com)
D. Once the form, they'll get a verification e-mail sent to their e-mail address (example@example.com) -- when they activate their account, they can then sign in and read your private Journal.
They're really using their e-mail address as a kind of screen name; the registration bit is necessary to make sure that the person who signs up is the same person who owns the e-mail address (which is the same person you want to be able to read your blog.)
I will have to do an entry to talk more about this process, but that should get you to where you need to be.
Thanks,
Joe (posted & mailed)
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