Friday, November 10, 2006

Observations About Photos in Alerts

The results are in and they're
overwhelming -- for the most part, you guys love photos appearing
in your Alerts
. I am well aware that some of you don't like this,
too -- but the majority of the responses have been very positive.

I have to
admit that that feature caught us by surprise, too. We in Journals weren't
planning on it happening, but it seems like a happy accident.


I have to offer this word of
caution
, though: We have not spoken to the Alerts team yet to see
if their servers can handle the additional load that comes from transmitting
photos with each Alert. If that becomes a problem, unfortunately, we'll have to
pull the feature.

I hate to rain on the parade, but I just
want to manage your expectations here.

I've been playing
with the photos in Alerts in my test Journal, and observed a few things. Check
this out:

Many of you like your photos to appear in your
Alerts. To guarantee that, make your photo the very first thing in
your Journal entry
. When your photo is the very first thing in
your entry, your IM alert looks like this:


Some of you like the excerpted text of your journal entry
to appear in the alert, enticing readers with the power of your words and saving
photos for later. That's fine, too. There is a finite amount of space in each
Alert, see, so any text pushes the photo down further and
further.
If you want to tease readers with words and part of a
photo, you could try an approach similar to this one:


Please note that an emailed Alert allows for
much more space than an IM Alert
, so it will take much more text
to make a photo completely vanish. The screen cap below is the email version of
the above screen cap -- notice how much more space there is to work
with.

If you have any other issues or observations, please let me
know.

9 comments:

Anonymous said...

I would love to get the pics with my alerts, have yet to recieve just one..is there something one must do to enjoy this feature..thanx,
Larry

http://journals.aol.com/Larryt39/LarrysThoughts

Anonymous said...

I could care less about a photo in an alert but i sure would like to be able to go to a journal and be able to see it and comment on it. It has been over two days and AOL sure is not working correctly for me and i pay for this. Bummer.
lisa

Anonymous said...

I'm with Queeniemart!

Anonymous said...

mart and mort...

Have you guys emptied your caches? Deleted your temporary internet files? Cleared your footprints? If not, definitely give it a try. Sometimes the AOL software gets bad information stuck in the cache, and can't seem to get past it. It's amazing how many problems  can be fixed this way.

Of course, if you've already tried that then, you know, never mind.
-Paul
http://journals.aol.ca/plittle/AuroraWalkingVacation/

Anonymous said...

Is there any chance of getting people's screennames / journal titles in the alert subject line?

Anonymous said...

What pharmolo said.

Krissy
http://journals.aol.com/fisherkristina/SometimesIThink

Anonymous said...

Is there any chance of getting people's screennames / journal titles in the alert subject line?
I ditto the suggestion....it would be soooooo helpful.
Betty

Anonymous said...

I have tried everything proposed. I am still not able to get the pics with the alerts...what could be wrong here..

Larry

http://journals.aol.com/larryt39/LarrysThoughts

Anonymous said...

Larry -- there's probably nothing wrong with what you're doing. Right now, we're not sure why the Alerts are pulling photos. It's a happy accident, but it's not something I fully understand yet. When you receive Alerts, are there EVER photos in them? When you put a photo at the top of your blog entries, do your subscribers get photos in their  alerts?

(posted and mailed)